Now available
ON-DEMAND
Utilities can’t meet decarbonization goals without active customer participation—but how do you turn passive consumers into grid partners?
In this on-demand session, discover how leading utilities are using AI to empower and activate their customers at scale. From personalized energy insights to targeted DER engagement, the conversation centers on building a new kind of customer-utility relationship.
Highlights Include:
- The “Modern Utility Flywheel” and how it accelerates collaboration between utilities and customers
- Real-world examples of AI-driven load shaping, including EV and solar engagement
- How utilities are using personalized coaching, TOU programs, and targeted campaigns to drive activation
- A first look at a generative AI-powered energy assistant designed to elevate customer experience.
Don’t miss this opportunity to see how utilities are moving from intention to action—delivering measurable results with smarter data, smarter tools, and smarter engagement.
Now available
ON-DEMAND
Learn how Nova Scotia Power is leveraging AI-driven analytics to reshape residential demand, accelerate electrification, and move closer to its goal of 100% renewable electricity by 2030.
In this on-demand roundtable, Lead Data Scientist Riley Cook reveals how his team uses behind-the-meter AMI data to identify EV and heat pump adoption, measure load impacts, and apply machine learning to improve grid reliability and forecasting as demand patterns evolve.
You’ll gain insight into how Nova Scotia Power is:
- Detecting EVs and heat pumps at the meter using AI-based consumption analysis
- Modeling how Time of Use (TOU) rates influence customer behavior and load shape
- Using appliance-level visibility to forecast demand more accurately
- Improving revenue recovery and planning through smarter classification of heating loads
- Validating internal models with third-party benchmarks—achieving over 80% alignment
- Analyzing critical peak pricing strategies to shift load and reduce system stress
- Preparing for deeper AI and predictive modeling to support demand response and long-term energy planning
- This session offers a real-world look at how utilities can turn data into action to support decarbonization goals—and become more agile, efficient, and sustainable.
Watch now to explore practical applications of UtilityAI that you can bring to your organization.
RECORDED: 04-29-2025
