Press & News

Latest press announcements
July 16, 2019
Bidgely Voice of Your Customer Report: Europe 2019 reveals strategies for utility customer retention, reducing cost-to-serve and driving customer loyalty
June 5, 2019
CEO Abhay Gupta joins panelists from Google, Siemens and more for Power Hour session
April 30, 2019
AI-powered Insights Engine leverages energy data for intelligent grid analysis, customer segmentation and outreach
April 2, 2019
MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–Bidgely has expanded its industry-first UtilityAI solutions into utility customer service centers with the introduction of CARE. Through integrating artificial intelligence into power utility and energy retailer customer service centers, CARE reduces operational costs and enhances customer satisfaction while also enabling customer service representatives (CSRs) to drive strategic utility goals. These include […]
March 25, 2019
MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–Bidgely today introduced an Electric Vehicle (EV) Solution for global utilities that applies artificial intelligence and machine learning to customer data for smart vehicle-to-grid (V2G) integration. With Bidgely’s industry-leading EV disaggregation patent serving as the foundation, the new EV Solution identifies territory-wide residential charging patterns and pinpoints homes with EVs for targeted […]
February 12, 2019
MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–Bidgely continues to expand its intellectual property portfolio with a new patent grant protecting its lucrative electric vehicle (EV) disaggregation technology, which has been successfully detecting EVs and charger type in the home for utilities since 2018. This grant adds to the robust set of 14 patents protecting unique technology developments like […]
November 29, 2018
Bidgely today introduced the new Bidgely Insights Engine that extends the value of its artificial intelligence platform to a range of internal utility functions. The Bidgely Insights Engine analyzes meter data from both smart and monthly read meters, plus a variety of third-party data including weather, demographics and building data, to identify and segment customers […]
May 8, 2018
Bidgely has broadened the omnichannel reach of its artificial intelligence platform by launching a new disaggregation-enhanced Voice Assistant function for utilities to reach their customers via Smart Home speakers. Forrester Research estimates that 50 percent of U.S. homes will have at least one smart speaker by 2022, and 54 percent of consumers recently surveyed by […]
April 9, 2018
Bidgely is today being recognized for pioneering AI disaggregation solutions for utilities with a 2018 New Energy Pioneer Award from Bloomberg New Energy Finance. The company’s strong global traction with more than 25 utilities in 12 countries and its innovation around the highly scalable Bidgely Platform will be honored at the Bloomberg Future of Energy […]
February 20, 2018
Mountain View, CA – Feb 19, 2018 –NV Energy tapped the leader in energy disaggregation, Bidgely, to help their customers save money on energy use and boost survey engagement. Utilizing the latest technology while offering premium energy efficiency tools, NV Energy focuses on enhancing the customer engagement experience. The company is leveraging artificial intelligence and […]
January 16, 2018
Mountain View, Calif., January 16, 2018 — Bidgely announced today that it has closed a $27 million Series C round of financing — the largest round of investment to date for energy disaggregation technology. Georgian Partners, an investment fund known for its focus on high-growth enterprise software companies that use applied artificial intelligence to disrupt markets, led the oversubscribed […]
December 12, 2017
Bidgely has crossed over a milestone of 10 million homes under contract, now providing disaggregation solutions to 25 leading utilities across 12 countries, including Origin Energy Limited, NV Energy, and Innogy. The company exceeded its goal of two million homes served by mid-2017 with multiple rollouts, including a usage alert program with one of the largest utilities in the U.S.
June 27, 2017
Bidgely, the world leader in disaggregation-based solutions for utilities, has launched the next evolution in the company’s consumer engagement platform. The Bidgely Platform V3 introduces significant new features including Universal Disaggregation, which extends energy usage itemization to all homes, with or without a smart meter. This equates to 100 million homes in the U.S. alone […]
April 25, 2017
Bidgely and leading Japanese utility Chubu Electric Power are working together to become the first to bring residential disaggregation technology to Japan. The partnership is part of an enhanced customer engagement strategy underway at Chubu that seeks to incorporate innovative digital technologies into the utility’s service offerings.
January 24, 2017
The company completed a strong year of business growth in 2016 with several multi-million dollar contracts, including sales of an alerts system to one of the largest utilities in the U.S., the HomeBeat mobile app to a large mid-Western IOU, and a disaggregation-powered consumer audit to another large IOU.
December 16, 2016
Bidgely, innovator of the award-winning HomeBeat platform and London Hydro, a utility leader in the deployment of Green Button solutions, today announced findings from London Hydro’s digital customer behavioral energy efficiency program.
August 2, 2016
Bidgely continues to advance its award-winning HomeBeat platform with the launch of a new comprehensive full-bill disaggregation solution, which provides total home energy itemization for utility customers. For the first time, customers receive fully itemized breakdowns of both their electricity and gas usage in one bill, thereby creating greater insights for customers and new engagement […]
May 3, 2016
Sunnyvale, Calif., May 3, 2016 – The Bidgely HomeBeat consumer engagement mobile app for utilities has delivered strong results, with significant load reduction for leading Australian utility United Energy. Results from the award-winning Bidgely ActionDR behavioral demand response trial solution implemented by United Energy, deployed using the consumer-friendly HomeBeat app, averaged greater than 30 percent load reduction […]
February 5, 2016
SUNNYVALE, Calif. – (BUSINESS WIRE) – On the heels of an oversubscribed Series B round that attracted new strategic utility investors, Bidgely introduces the new HomeBeat consumer engagement mobile app for utilities. The app is the consumer interface for the Bidgely platform that enables utilities to engage customers, improve program results and increase revenue.
November 3, 2015
SUNNYVALE, Calif.–(BUSINESS WIRE)–To further expand its HomeBeat consumer engagement product suite for home energy management and scale commercial deployment globally, Bidgely has closed a Series B round of funding for $16.6 million. The oversubscribed round was led by new investor Constellation Technology Ventures, the venture capital arm of Exelon Corporation, whose family of energy companies include […]
April 15, 2015
SUNNYVALE, Calif. – (BUSINESS WIRE) – Bidgely, a leading energy analytics SaaS provider serving utility customers, will be recognized as an Energy Innovation Pioneer‚ for its role in transforming the energy future at the 2015 IHS Energy CERAWeek, held in Houston, Texas, April 20th-24th. Joining the elite group of distinguished speakers at the event, Bidgely […]
March 25, 2015
SUNNYVALE, Calif.–(BUSINESS WIRE)-Bidgely, a leading energy analytics SaaS provider serving utility customers, today announced study results showing that select participants of a PG&E customer pilot group achieved up to 7.7 percent energy savings with Stream My Data, its real-time energy monitoring service.
February 5, 2015
SUNNYVALE, Calif. & CHICAGO–(BUSINESS WIRE)–Bidgely, a leading energy analytics SaaS provider serving utility customers, and Chicago-based electric utility Commonwealth Edison (ComEd), today announced they are launching a pilot to test Bidgely’s new HomeBeat Energy Monitor and Web & Mobile engagement solution with ComEd customers. ComEd is the first utility to offer this technology to customers, […]
January 27, 2015
SUNNYVALE, Calif.–(BUSINESS WIRE)–Bidgely, a leading energy analytics SaaS provider serving utility customers, today introduced a suite of products that transform utilities’ big data into powerful insights to drive long-term customer engagement and energy savings. The new additions to the HomeBeat product line include an updated web and mobile app to track energy use, a low-cost […]
November 20, 2014
SUNNYVALE, Calif. & LONDON, Ontario–(BUSINESS WIRE)–Third paragraph of the release should read: The project utilizes the Green Button Connect standard implemented by London Hydro for their My London Hydro portal and explores making real-time energy data available to select London Hydro customers.
November 6, 2014
DALLAS–(BUSINESS WIRE)–Tracking and controlling electricity usage and costs is about to get even easier for TXU Energy customers after the company signed a deal to marry its TXU Energy MyEnergy Dashboard‚ with cloud-based services and advanced analytics from Bidgely, an industry leader in customer engagement and utility intelligence. The enhanced dashboard will roll out to […]
September 16, 2014
SUNNYVALE, Calif.–(BUSINESS WIRE)–Bidgely, provider of a cloud-based customer empowerment and grid intelligence platform for utilities, today announced that it has been selected to receive a $900,000 matching grant from Energy Excelerator for a project with Hawaiian utilities. One of 17 grant recipients, Bidgely has been selected for its ability to provide an engaging consumer experience […]
July 8, 2014
SUNNYVALE, Calif.–(BUSINESS WIRE)–Bidgely, a customer empowerment and business intelligence platform for utilities, today announced it has launched solar disaggregation for utilities. The addition of solar disaggregation to Bidgely’s platform enables utilities and their residential solar customers to track solar generation and consumption alongside grid energy use on the HomeBeat home energy portal, providing a unified […]
May 14, 2014
SUNNYVALE, Calif.–(BUSINESS WIRE)–Bidgely, a customer empowerment and business intelligence platform for utilities, today announced a pioneering pricing model that provides Bidgely’s HomeBeat customer engagement solution to utilities for no product cost. The limited-time Freedom Summer program is the first in the industry to publicly eliminate product cost, saving utilities millions of dollars compared to alternate […]
March 5, 2014
SUNNYVALE, Calif.–(BUSINESS WIRE)–Bidgely, a customer empowerment and utility intelligence platform, today announced that its CEO Abhay Gupta will present at the Cleantech Forum San Francisco, taking place on March 11-13. Gupta will discuss how the third wave of energy efficiency goes beyond basic energy information and motivation to provide actionable, real-time insights that empower consumers […]
January 28, 2014
SUNNYVALE, Calif.–(BUSINESS WIRE)–Bidgely, a customer empowerment and operational intelligence platform for utilities, today announced results of a study that proves that users of Bidgely’s cloud-based energy disaggregation and insight platform reduce household energy use by greater than six percent on average. This represents a 300 percent improvement over energy savings achieved through traditional energy management […]
May 2, 2013
Bidgely, a pioneer in residential energy management, announced today that it is supporting Green Button data from utilities – energy usage data provided in a standardized electronic format. Green Button support means that Bidgely’s flagship cloud-based software platform can be delivered to residential consumers at a massive scale and a low cost never accomplished before.
February 25, 2013
Bidgely, a smart meter data analytics company, announced today that Prateek Chakravarty, Bidgely’s VP of Sales and Business Development, will share expert insights as a speaker at Parks Associates’ Smart Energy Summit: Engaging the Consumer, from February 25-27 in San Antonio, Texas. Prateek Chakravarty will participate in the session “Big Data and Analytics: Monetizing Data” […]
January 25, 2013
Bidgely, a Khosla Ventures-funded Smart Grid energy analytics company, today announced a collaborative partnership with Emerson Climate Technologies, a business segment of Emerson (NYSE: EMR), to offer utilities a unique single platform demand management solution.
January 23, 2013
Bidgely, a Khosla Venture funded Smart Grid energy analytics company, and Rainforest Automation, a developer of residential energy management products, jointly announced that the first internet energy monitoring solution to be validated by a California utility is now available to retail consumers in the state. The combination of Bidgely’s innovative, cloud-based energy management platform and […]
Latest news
April 29, 2019
Abhay founded Bidgely, with the mission of leveraging data to transform the utility industry. Today, Bidgely is very well positioned with the technology and knowhow to not only help the utility industry go to market quicker, but also how to optimize their customer engagements.
April 17, 2019
The utility-customer relationship has gone from paper bills to highly-functional websites and apps. But the truth remains: utilities struggle to talk to customers. “Customer calls are always considered a pain point,” Bidgely CEO Abhay Gupta told Utility Dive. “They’re considered a cost by most utilities.”
April 3, 2019
Through integrating artificial intelligence into power utility and energy retailer customer service centers, CARE reduces operational costs and enhances customer satisfaction while also enabling customer service representatives (CSRs) to drive strategic utility goals.
March 7, 2019
“We strongly believe in continuous performance evaluation and regular conversation with our people on improvement and value addition into the organisation,” he told BW Businessworld about his employee policy.
March 7, 2019
The term ‘startup culture’ generally evokes visions of a casual, fun workplace, with interesting perks and alternative ways of working. It is not surprising, therefore, that they have, in the recent past, been a magnet for the young workforce who are seeking a new experience to the traditional corporate culture.
February 12, 2019
A billion-dollar retail opportunity awaits utilities that turn reluctant customers into partners.
January 30, 2019
The company is partnering with EnergyHub and turning to artificial intelligence and machine learning to give utilities a better idea of what is happening inside homes.
January 30, 2019
With the right preparation, home energy devices could become a major asset for utilities in the coming years. Today, utilities regularly call on smart thermostats to reduce demand on the grid and save money for ratepayers. But that system is pretty limited compared to the possibilities coming into view as customers buy connected smart-home devices […]
January 8, 2019
As efforts to engage customers grow, utilities are looking to data analytics, online portals and personalized messaging to better understand diverse customer preferences.
January 8, 2019
AI requires customer data. Utilities have the data, lots of it. Now is the time for utilities to build AI capabilities and use them to enhance customer service.
December 26, 2018
Artificial Intelligence (AI) and machine learning are poised to unleash the next wave of digital disruption. They are set to transform business in ways we’ve not seen since the Industrial Revolution, fundamentally reinventing how businesses run, compete and thrive.
December 18, 2018
Over the past few years, the energy market has been abuzz with new and disruptive technology, renewable breakthroughs and other advancements that have changed how consumers engage with and purchase energy.
September 24, 2018
Modern business intelligence (BI) tools are helping companies across industries optimize many aspects of their operations. As these tools become increasingly powerful and user-friendly, the benefits of faster, more insightful reporting and analytics will accrue to those who are best able to benefit from these insights. For utilities, the combination of digitalization and modern metrics […]
May 23, 2018
Origin Energy has partnered with Silicon Valley power start-up Bidgely to bring its Appliance Cost Breakdown service to Australia, letting customers monitor the electricity usage of individual household appliances without the need to install sensors on every power-hungry device in the home.
April 9, 2018
Bloomberg New Energy Finance (BNEF) is pleased to announce its selection of the 2018 New Energy Pioneers – innovators that are revolutionizing the energy, transport, and technology sectors. The winners (listed below) are responding to changes and disruption in the energy system, and are pursuing new opportunities in areas as diverse as storage, EV charging, digitalization, […]
February 21, 2018
NV Energy has selected Bidgely to help it personalize offerings and reinvent its home assessment, leveraging the company’s cloud-based machine learning tools to improve customer experiences. The Nevada utility will utilize several services offered by Bidgely including appliance disaggregation, home assessment surveys, a field auditor tool, and customer service enhancements.
February 20, 2018
Nevada based, investor owned utility NV Energy, has partnered with Bidgely to boost customer engagement and help customers save money on energy use. Utilising the technology while offering premium energy efficiency tools, NV Energy focuses on enhancing the customer engagement experience. The company is leveraging artificial intelligence and machine learning to bring personalised energy-saving recommendations […]
February 16, 2018
Fresh Energy uses technology from the US company Bidgely for its services, which enables disaggregation ­- i.e. the breakdown of power consumption.
January 16, 2018
A Silicon Valley company that developed an application to help people manage their utility bills and energy use has raised $27 million in what it’s describing as the largest round of funding for a business of its kind.
January 16, 2018
Bidgely, the startup that combines energy disaggregation technology with utility customer connectivity, has raised a $27 million Series C round to help it serve more than 10 million homes with a blend of efficiency reports, energy usage alerts, and home energy audits.
August 9, 2017
Beyond the challenges of developing the hardware, partnerships and operational programs to accommodate EV, influencing the adoption of the infrastructure will be a large part of the challenge. A compelling solution to this problem is to develop an engaged customer base [which] will enable utilities to brand themselves as preferred EV infrastructure providers and, similarly, […]
August 6, 2017
Energy giant Origin will roll out new technology allowing customers to track which appliances in their homes are using power as part of a deepening trend that sees retailers working more closely with consumers. In partnership with American firm Bidgely, Origin will shortly begin trialling the new solution with 5000 customers in Victoria so they can see where […]
June 19, 2017
“Only 27% of energy consumers are active digital users,” according to Accenture’s 2017 New Energy Consumer report.  And “a third of energy consumers are still struggling with their experiences on their energy provider’s digital channels.”
May 8, 2017
In Japan, Chubu Electric Power partnered with data analytics firm Bidgely to improve its customer engagement and services to its 16 million consumers.
March 22, 2017
2016 was a notable year for a number of distributed energy companies, with Tesla’s acquisition of SolarCity, Opower’s sale to Oracle and key solar net metering decisions dominating the headlines. But slightly behind the scenes, another advanced energy vendor has been making strides in the market, living out what may be the DER startup dream.
December 4, 2016
This brings more value to our customers. It helps differentiate us with home consumers. Through our arrangement with [Bidgely], we can position ourselves in a unique light regarding some of our competitors.
December 2, 2016
Strong customer engagement and positive brand association are critical across industries, and especially for today’s utilities. The modern era is ushering in a wealth of new advancements and opportunities … look for the bill of the future to evolve along with this new era into an ongoing dialogue between utility and customer.
May 18, 2016
Grid modernization and the ability to crunch large amounts of customer data are among several factors leading utilities to embrace behavioral demand response programs, according to a new report from Navigant which predicts quick growth of the sector across the next decade.
May 18, 2016
Bidgely, a California energy analytics company, earlier this month announced the results of a demand response pilot in Australia, returning some impressive numbers: United Energy, a utility serving an urban population around Melbourne, had reduced load by 30% during peak events last summer using Bidgely’s HomeBeat app.
April 4, 2016
“The deployed technology (Bidgely ActionDR) has resulted in a 30% reduction in the use of energy during the utility’s planned peak events from December 2015 through to the first quarter of 2016.”
February 8, 2016
“RWE will roll out Bidgely services to its smart meter customers, while also looking for more promising cleantech in Silicon Valley.”
January 27, 2016
“List recognizes the top private companies in clean technology”
April 22, 2015
“Simply put, the utility of the future will look a lot more like an Internet service provider or mobile carrier than your regulated utility.”
November 22, 2014
December 16, 2012
London Hydro noted that its residential customers, utilizing the HomeBeat web portal and mobile app to access their energy usage information, achieved more than 2% energy savings within the first three months of the solution’s deployment. The utility customers’ energy savings results exceed, by a factor of two, the industry average for digital communications.