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Sparking change: what Tesla’s Model 3 could mean for electric utilities

August 9, 2017
Beyond the challenges of developing the hardware, partnerships and operational programs to accommodate EV, influencing the adoption of the infrastructure will be a large part of the challenge. A compelling solution to this problem is to develop an engaged customer base will enable utilities to brand themselves as preferred EV infrastructure providers and, similarly, ...

Origin Energy putting customers in the picture on use

August 6, 2017
Energy giant Origin will roll out new technology allowing customers to track which appliances in their homes are using power as part of a deepening trend that sees retailers working more closely with consumers. In partnership with American firm Bidgely, Origin will shortly begin trialling the new solution with 5000 customers in Victoria so they can see where ...

Utility customer engagement goes digital

June 19, 2017
“Only 27% of energy consumers are active digital users,” according to Accenture’s 2017 New Energy Consumer report.  And “a third of energy consumers are still struggling with their experiences on their energy provider’s digital channels.”

Japanese utility integrates data analytics to develop new energy services

May 8, 2017
In Japan, Chubu Electric Power partnered with data analytics firm Bidgely to improve its customer engagement and services to its 16 million consumers.

Bidgely’s business blooms as residential demand management matures

March 22, 2017
2016 was a notable year for a number of distributed energy companies, with Tesla’s acquisition of SolarCity, Opower’s sale to Oracle and key solar net metering decisions dominating the headlines. But slightly behind the scenes, another advanced energy vendor has been making strides in the market, living out what may be the DER startup dream.