News & Press

AI requires customer data. Utilities have the data, lots of it. Now is the time for utilities to build AI capabilities and use them to enhance customer service.

Artificial Intelligence (AI) and machine learning are poised to unleash the next wave of digital disruption. They are set to transform business in ways we’ve not seen since the Industrial Revolution, fundamentally reinventing how businesses run, compete and thrive.

Over the past few years, the energy market has been abuzz with new and disruptive technology, renewable breakthroughs and other advancements that have changed how consumers engage with and purchase energy.

Modern business intelligence (BI) tools are helping companies across industries optimize many aspects of their operations. As these tools become increasingly powerful and user-friendly, the benefits of faster, more insightful reporting and analytics will accrue to those who are best able to benefit from these insights. For utilities, the combination of digitalization and modern metrics ...

Origin Energy has partnered with Silicon Valley power start-up Bidgely to bring its Appliance Cost Breakdown service to Australia, letting customers monitor the electricity usage of individual household appliances without the need to install sensors on every power-hungry device in the home.