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Latest Press Releases

Bidgely AMI-Driven Insights Report Reveals Analyses from Utility Artificial Intelligence Deployments

August 1, 2019
The Bidgely AMI-Driven Insights Report provides concrete examples of how applying artificial intelligence to AMI (advanced metering infrastructure) data can support utilities across core operational use cases, such as electric vehicle (EV) adoption, non-wires solutions (NWS) and demand-side management (DSM).

Over 40% of Europeans Likely to Stay With Their Utility if Equipped With AI-Driven Personalisation and Tailored Energy Services

July 16, 2019
Bidgely Voice of Your Customer Report: Europe 2019 reveals strategies for utility customer retention, reducing cost-to-serve and driving customer loyalty

Bidgely to Discuss Artificial Intelligence’s Role in Future of Energy Industry at EEI 2019 Convention

June 5, 2019
CEO Abhay Gupta joins panelists from Google, Siemens and more for Power Hour session

Bidgely Insights Engine Brings Augmented Business Intelligence to Utilities

April 30, 2019
AI-powered Insights Engine leverages energy data for intelligent grid analysis, customer segmentation and outreach

Bidgely CARE Solution Brings Artificial Intelligence to Utility Customer Service

April 2, 2019
MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–Bidgely has expanded its industry-first UtilityAI solutions into utility customer service centers with the introduction of CARE. Through integrating artificial intelligence into power utility and energy retailer customer service centers, CARE reduces operational costs and enhances customer satisfaction while also enabling customer service representatives (CSRs) to drive strategic utility goals. These include ...

Latest News

Utility 2.0 – How AI can transform everything from utilities’ customer engagement to their operations

October 29, 2019
At the biggest-picture level, AI is simply the capacity of machines and computers to mimic human behavior. Underneath that big umbrella definition, though, are machine learning technologies and sophisticated algorithms that help machines and computers work smarter and more effectively than us mere mortals.  Abhay Gupta, CEO of Bidgely, discusses how AI can transform the ...

Is There A Decarbonization Silver Bullet For Utilities?

October 16, 2019
Looking out across the global policy landscape, we might feel encouraged that decarbonization efforts seem to be gaining momentum.  So, we can all just sit back and watch the clean energy future unfold, right?  Unfortunately, no.

Home energy management evolves as tools and customer expectations change

September 11, 2019
Once a useful offshoot of the earliest smart meter deployments in the mid-2000s, home energy management (HEM) has morphed into a broader set of products and services. The latest tools for controlling energy in homes now encompass areas such as demand response (DR), customer engagement, load disaggregation, and the smart home, and they are often ...

What Will Drive Utility Revenue When Electricity Is Free?

August 12, 2019
The latest electric utility customer satisfaction survey results from the American Customer Satisfaction Index (ACSI) Energy Utilities report reveal that nearly every investor-owned utility saw customer satisfaction go down from 2018 to 2019. Residential customers are sending a clear message in the report: They want more transparency and control over energy usage, billing and ways to reduce ...

Bidgely AMI-Driven Insights Report Reveals Analyses From Utility AI Deployments

August 6, 2019
Bidgely introduced the AMI-Driven Insights Report, which provides concrete examples of how applying artificial intelligence to AMI (advanced metering infrastructure) data can support utilities across core operational use cases.