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Our Electric Future – How electrification benefits customers and utilities – and how AI can help

October 30, 2019
There are few things in this complex, opinionated and messy world that can be categorized as universally positive. There’s a strong argument to be made that increased electrification is one.

Utility 2.0 – How AI can transform everything from utilities’ customer engagement to their operations

October 29, 2019
At the biggest-picture level, AI is simply the capacity of machines and computers to mimic human behavior. Underneath that big umbrella definition, though, are machine learning technologies and sophisticated algorithms that help machines and computers work smarter and more effectively than us mere mortals.  Abhay Gupta, CEO of Bidgely, discusses how AI can transform the ...

Is There A Decarbonization Silver Bullet For Utilities?

October 16, 2019
Looking out across the global policy landscape, we might feel encouraged that decarbonization efforts seem to be gaining momentum.  So, we can all just sit back and watch the clean energy future unfold, right?  Unfortunately, no.

Home energy management evolves as tools and customer expectations change

September 11, 2019
Once a useful offshoot of the earliest smart meter deployments in the mid-2000s, home energy management (HEM) has morphed into a broader set of products and services. The latest tools for controlling energy in homes now encompass areas such as demand response (DR), customer engagement, load disaggregation, and the smart home, and they are often ...

What Will Drive Utility Revenue When Electricity Is Free?

August 12, 2019
The latest electric utility customer satisfaction survey results from the American Customer Satisfaction Index (ACSI) Energy Utilities report reveal that nearly every investor-owned utility saw customer satisfaction go down from 2018 to 2019. Residential customers are sending a clear message in the report: They want more transparency and control over energy usage, billing and ways to reduce ...

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