News & Press

The Bidgely Analytics Workbench Solution is successfully delivering enterprise-level analytics at scale for utilities and energy retailers worldwide, supporting data-driven decisions around program planning, new product offerings and engagement as well as grid planning use cases like electrification and decarbonization at these organizations.

A new patent recently granted to Bidgely reinforces the accuracy of disaggregation for gas appliances, like water heating. Successful deployments of its UtilityAI™ Platform solution for gas and dual fuel utilities are delivering results that exceed energy savings goals and increase digital resilience for multiple utilities.

The new Guidehouse Insights whitepaper, “The Power of AI for Energy Management, Q2’20,” reveals how leading utilities leverage AI technologies to: provide more valuable customer insights, produce greater energy savings, and deepen their customer engagements in an evolving energy management landscape.

Analysis of the Bidgely HER 2.0 Solution deployed at utilities in North America, Europe and Asia Pacific debunks several myths about Home Energy Reports and reveals: lower base-load consumption users yield higher savings than high energy users, digital program energy savings is on par with paper programs at lower cost, and targeting a wide range ...

Artificial intelligence and personalization drives intelligent demand side management program planning and customer targeting, reduces churn, improves call center operations and more.

We sat down with Bidgely CEO Abhay Gupta and innogy New Ventures LLC Managing Director Stefan Padberg to talk about Bidgely’s rapid growth phase and vision to further unlock the power of data and AI in energy.

There has been something of a shift in the smart grid world, in the past decade. At one point, the meter was going to be the in-home device that would let a utility control appliances and provide smart home experiences as a value-add to customers. Now, that dream has withered on the vine, but the ...

AI-Driven Annual Energy Analytics Revenue Expected to Exceed $18 Billion in 2028

As call centers walk the fine line between a quality customer experience and cost control, it can become difficult for call center management to understand how to keep costs in check without sacrificing quality that will drive customers away. One of the most recommended ways to achieve this is to reduce average handle time (AHT) ...

CARE utility call center solution cuts call times, even calls — The Bidgely CARE utility call center solution powered by artificial intelligence (AI) is delivering reduced average handling times (AHTs) for high bill calls from utility customers.