News & Press

In collaboration with Bidgely, the Wall Street Journal has published the next article in its newly released series that highlights the digital transformation advancing across the energy industry. With insights from Salesforce and J.D. Power, the article, Powering Innovation, covers how utilities can adopt digital strategies that enhance web and mobile experiences to improve customer ...

The Wall Street Journal, in collaboration with Bidgely, today introduced an article series showcasing how data and applied artificial intelligence (AI) are powering the clean energy future. Featuring real-world examples from utilities like Duke Energy, Duquesne Light Company, Ameren and Hydro Ottawa, the articles showcase how these progressive energy providers are prioritizing data-driven solutions that both ...

AI-powered Smart Alerts deliver the next generation of web and mobile personalized energy experiences across the full customer journey, enabling a suite of utility-branded emails, SMS and mobile app messages that are personalized around energy consumption pattern insights and recommendations, alert types, and delivery frequency and timing. Read More

Bidgely continued to advance its mission of accelerating a clean energy future through artificial intelligence (AI) solutions in 2020, delivering personalized customer experiences as well as optimized operations to more than 30 global utilities and energy retailers. Southern California Gas (SoCalGas®), Duke Energy, TEPCO and others join the growing list of customers leveraging Bidgely’s UtilityAI™ ...

The National Association of Regulatory Utility Commissioners (NARUC) has distinguished Bidgely as an exemplary leader in artificial intelligence (AI) solutions for gas utilities in its latest primer, Artificial Intelligence for Natural Gas Utilities. This primer highlights the value of AI applications and discusses current use cases for improving the performance of natural gas utilities. Bidgely’s ...

SoCalGas has partnered with Bidgely to help medium consumption customers to save energy and costs. By deploying an AI-based home energy report developed by Bidgely, SoCalGas has helped its customers to save over 286,500 therms in less than four months. This is equivalent to eliminating more than 1,670, 500 pounds of coal burned or 3,510 ...

One of the most dramatic lifestyle and business outcomes of the pandemic has been the acceleration of digitalization and online engagement. Tasks and interactions once predominantly conducted in-person have moved online, and digital and virtual lifestyles are normalizing. For utilities and energy retailers, this evolution has sparked the need to drive a more resilient approach ...

Challenged by the widening of economic and social shutdowns, the coronavirus pandemic has upended the utility industry’s understanding of energy consumption and highlighted vulnerabilities within utility ecosystems. Now, progressive utilities are applying AI to untapped smart meter data to retrieve granular, appliance-level consumption insights for each customer in their territory. Read More

Report covers DSM, EVs, TOU rates, much more — Bidgely yesterday introduced a report with concrete examples of how applying artificial intelligence to AMI (advanced metering infrastructure) data can support utilities across core operational use cases, such as electric vehicle (EV) adoption, non-wires solutions (NWS) and demand-side management (DSM).

The global home energy management solutions market will grow from $4.4 billion in 2019 to $12 billion in 2028, according to Guidehouse Insights.