News & Press

Latest News


February 25, 2020
We sat down with Bidgely CEO Abhay Gupta and innogy New Ventures LLC Managing Director Stefan Padberg to talk about Bidgely’s rapid growth phase and vision to further unlock the power of data and AI in energy.

Bidgely’s meter analytics gain ground, pave way for ADR in smart grids

February 21, 2020
There has been something of a shift in the smart grid world, in the past decade. At one point, the meter was going to be the in-home device that would let a utility control appliances and provide smart home experiences as a value-add to customers. Now, that dream has withered on the vine, but the ...

Bidgely Utility AI Leadership Recognized By Navigant Research

February 13, 2020
AI-Driven Annual Energy Analytics Revenue Expected to Exceed $18 Billion in 2028

AI Helps Reduce Average Handle Time and Boost Quality

February 6, 2020
As call centers walk the fine line between a quality customer experience and cost control, it can become difficult for call center management to understand how to keep costs in check without sacrificing quality that will drive customers away. One of the most recommended ways to achieve this is to reduce average handle time (AHT) ...

Bidgely CARE AI-based customer service helps FP&L

January 31, 2020
CARE utility call center solution cuts call times, even calls — The Bidgely CARE utility call center solution powered by artificial intelligence (AI) is delivering reduced average handling times (AHTs) for high bill calls from utility customers.

Latest Press Releases

Study: Bidgely Helps PG&E Pilot Participants Save Up To 7.7%

March 25, 2015
SUNNYVALE, Calif.–(BUSINESS WIRE)-Bidgely, a leading energy analytics SaaS provider serving utility customers, today announced study results showing that select participants of a PG&E customer pilot group achieved up to 7.7 percent energy savings with Stream My Data, its real-time energy monitoring service.

Bidgely and ComEd to Deploy Real-Time Energy Disaggregation in Northern Illinois

February 5, 2015
SUNNYVALE, Calif. & CHICAGO–(BUSINESS WIRE)–Bidgely, a leading energy analytics SaaS provider serving utility customers, and Chicago-based electric utility Commonwealth Edison (ComEd), today announced they are launching a pilot to test Bidgely’s new HomeBeat Energy Monitor and Web & Mobile engagement solution with ComEd customers. ComEd is the first utility to offer this technology to customers, ...

Bidgely Unveils Suite of Energy Management Products at DistribuTECH 2015

January 27, 2015
SUNNYVALE, Calif.–(BUSINESS WIRE)–Bidgely, a leading energy analytics SaaS provider serving utility customers, today introduced a suite of products that transform utilities’ big data into powerful insights to drive long-term customer engagement and energy savings. The new additions to the HomeBeat product line include an updated web and mobile app to track energy use, a low-cost ...

CORRECTING and REPLACING Bidgely and London Hydro Launch Customer Engagement Project for 150,000 Homes

November 20, 2014
SUNNYVALE, Calif. & LONDON, Ontario–(BUSINESS WIRE)–Third paragraph of the release should read: The project utilizes the Green Button Connect standard implemented by London Hydro for their My London Hydro portal and explores making real-time energy data available to select London Hydro customers.

TXU Energy-Bidgely Partnership Elevates Customers’ Ability to Track Consumption and Manage Spending

November 6, 2014
DALLAS–(BUSINESS WIRE)–Tracking and controlling electricity usage and costs is about to get even easier for TXU Energy customers after the company signed a deal to marry its TXU Energy MyEnergy Dashboard‚ with cloud-based services and advanced analytics from Bidgely, an industry leader in customer engagement and utility intelligence. The enhanced dashboard will roll out to ...