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Latest Press Releases

Global Utilities and Energy Retailers Join Salesforce, JD Power, Guidehouse Insights at Energy Industry’s Premier Artificial Intelligence Event: Bidgely Engage Virtual 2020

August 4, 2020
Engage Virtual 2020 is UtilityAI leader Bidgely’s fourth annual event where utility leaders, industry influencers and tech experts share their perspective and best practices on applying AI to drive customer experience, grid analytics and utility-wide value. “Engage is the premier gathering of energy’s most innovative players and the technology leaders who are helping to bring AI-powered ...

Global Utilities and Energy Retailers Realize “Chief AI Officer” Advantage for Digital Transformation and Integrated Experience with Bidgely UtilityAI Platform

August 2, 2020
Bidgely UtilityAI platform serving millions of new homes worldwide in 2020, with numerous new utility and energy retailer partners leveraging artificial intelligence platform solutions.

Global Utilities and Energy Retailers Realize “Chief AI Officer” Advantage for Digital Transformation and Integrated Experience with Bidgely UtilityAI Platform

July 21, 2020
Bidgely continues to reshape the energy sector by deploying its patented UtilityAI™ platform in partnership with new utility and energy retailer customers worldwide in the first six months of 2020 – adding millions of new homes served to its customer-base in more than a dozen countries. Joining the list of customers like Rocky Mountain Power, ...

Global Utilities Increase Product Sales by 100% with Bidgely Integrated Marketplace Solution

June 30, 2020
Global utilities have turned to the new Bidgely artificial intelligence-powered Marketplace Solution to personalize the marketplace experience for their customers, increase monetization opportunities and achieve demand-side management (DSM) program goals. Through patented artificial intelligence (AI) techniques applied to meter data, utilities have created a personalized, integrated marketplace to include new energy savings recommendations, purchasing channels ...

Southern California Gas Company Exceeds Energy Savings Goals for Medium Consumption Customers With AI Solution From Bidgely

June 23, 2020
Southern California Gas Company (SoCalGas®) has successfully delivered energy savings and increased their digital engagement with customers through an artificial intelligence (AI) solution for gas customers from Bidgely. While traditional paper-based home energy reports (HERs) target high consumption residential customers, this partnership introduced a first-of-its-kind digital-only program to improve customer engagement and expand savings for ...

Latest News

Bidgely’s meter analytics gain ground, pave way for ADR in smart grids

February 21, 2020
There has been something of a shift in the smart grid world, in the past decade. At one point, the meter was going to be the in-home device that would let a utility control appliances and provide smart home experiences as a value-add to customers. Now, that dream has withered on the vine, but the ...

Bidgely Utility AI Leadership Recognized By Navigant Research

February 13, 2020
AI-Driven Annual Energy Analytics Revenue Expected to Exceed $18 Billion in 2028

AI Helps Reduce Average Handle Time and Boost Quality

February 6, 2020
As call centers walk the fine line between a quality customer experience and cost control, it can become difficult for call center management to understand how to keep costs in check without sacrificing quality that will drive customers away. One of the most recommended ways to achieve this is to reduce average handle time (AHT) ...

Bidgely CARE AI-based customer service helps FP&L

January 31, 2020
CARE utility call center solution cuts call times, even calls — The Bidgely CARE utility call center solution powered by artificial intelligence (AI) is delivering reduced average handling times (AHTs) for high bill calls from utility customers.

DistribuTech: Itron and Landis+Gyr Take Smart Meter Energy Disaggregation Mainstream

January 29, 2020
Itron partners up with Bidgely to mine historical data, while L+G will embed Sense’s real-time technology into its new Revelo smart meters.