September 1, 2026 Every Customer, Known. Every Interaction, Smarter. How OG&E Is Showing the Industry What Behind-the-Meter Intelligence Can Do Hannah Courtney • 11 Min Read Read Now ↗
July 17, 2026 PJM Broke an All-Time Demand Record. Most Utilities Haven't Tapped the Flexibility That Could Ease the Next One. Dayanna Palacios • 9 Min Read Read Now ↗
February 27, 2026 Time-Based Rates: From Experimentation to Validation Ted Nielson • 6 Min Read Read Now ↗
February 2, 2026 Beyond Basic Targeting: Why Income-Qualified Programs Need Premise-Level Precision Ted Nielson • 7 Min Read Read Now ↗
January 8, 2026 Unleashing Utility AI: Bidgely’s Vision for the Future of Energy Management Ted Nielson • 8 Min Read Read Now ↗
January 7, 2026 Avista AMI Data & Bidgely's DER Analytics as a Use-Case Generator: How The Utility's Data-Driven Culture Is Keeping It Future-Ready Ted Nielson • 8 Min Read Read Now ↗
December 20, 2025 How PNM is Leveraging AMI Data to Optimize Time-Varying Rates Daniel Brunner • 7 Min Read Read Now ↗
December 8, 2025 Bidgely Accelerates AI Agents for Utilities as a Launch Partner for Snowflake Intelligence Stevie Rosen • 3 Min Read Read Now ↗
November 14, 2025 Navigating Extreme Wholesale Market Volatility: How European Energy Retailers Can Shield Margins Through Customer-Side Demand Flexibility Diogo Eiro • 7 Min Read Read Now ↗
August 25, 2025 Customer Churn & Commoditisation: How European Energy Retailers Can Win on Value Diogo Eiro • 4 Min Read Read Now ↗
May 12, 2025 The Future of Grid Management: Hydro One's Data-Driven Non-Wires Alternatives Gautam Aggarwal • 5 Min Read Read Now ↗
April 26, 2025 AI's Critical Role in Accelerating Transportation Electrification Maria Kretzing • 6 Min Read Read Now ↗
April 15, 2025 Beyond the Bill: Rocky Mountain Power's Data-Driven Approach to SMB Customer Satisfaction Hannah Courtney • 8 Min Read Read Now ↗
April 6, 2025 The Flywheel Effect: A New Paradigm to Build a Modern Resilient Grid Shriram Ramanathan • 5 Min Read Read Now ↗
March 15, 2025 AI-Powered Solutions for Advancing Transportation Electrification Maria Kretzing • 9 Min Read Read Now ↗
February 28, 2025 AMI 2.0 Unlocks Next-Gen Engagement by Moving Energy Intelligence Closer to the Data Jason Ferster • 6 Min Read Read Now ↗
January 31, 2025 The Shift From Operational Technologies to Customer-Centric Solutions: An Interview with Guidehouse Insights’ Mike Kelly Jason Ferster • 5 Min Read Read Now ↗
December 20, 2024 UtilityAI Call Center: Avista is Leveraging Energy Analytics to Improve High Bill Resolution Jason Ferster • 5 Min Read Read Now ↗
December 13, 2024 Empowering Utilities with GenAI: A Guide to Enhanced CX and Grid Management Shriram Ramanathan • 8 Min Read Read Now ↗
October 18, 2024 Democratizing Disaggregation: How Bidgely’s DaaS Will Empower All Energy Ecosystem Partners Abhay Gupta • 6 Min Read Read Now ↗
April 29, 2024 Good for Business: Energizing SMB Customer Satisfaction Hannah Courtney • 6 Min Read Read Now ↗
October 22, 2023 Bidgely and GridX Collaborate to Unlock Sophisticated Energy Use and Cost Insights to Advance Decarbonization Goals Gautam Aggarwal • 5 Min Read Read Now ↗
September 6, 2023 Bidgely Named Leader in Customer Engagement and Experience Analytics by Guidehouse Insights Gautam Aggarwal • 5 Min Read Read Now ↗
September 1, 2023 Better Grid Management Through AI-Powered EV Managed Charging Program Targeting & Engagement Maria Kretzing • 6 Min Read Read Now ↗
March 22, 2023 Global Progress Toward Zero Carbon Gets Terawatt-Boost from Demand Side Management Programs Worldwide Gautam Aggarwal • 6 Min Read Read Now ↗
December 20, 2022 Data-Driven Personalization Delivers Targeted Customer Participation in Peak Events Hannah Courtney • 6 Min Read Read Now ↗
November 29, 2022 Leveraging AMI Data for Successful Time-Based Rate Implementation, Load Shaping, and CX Pauline Marcou • 7 Min Read Read Now ↗
October 21, 2022 Upgrade Your CX Platform Without Upending Your Organization Gautam Aggarwal • 6 Min Read Read Now ↗
September 21, 2022 Personalize, Align and Motivate: Using Data to Drive Heat Pump Adoption and Beneficial Electrification Brian Cronin • 7 Min Read Read Now ↗
September 6, 2022 Worldwide, AI is Providing Utilities With a Powerful New Tool in the Fight Against Electricity Thieves Gautam Aggarwal • 6 Min Read Read Now ↗
August 10, 2022 Navigating the Distributed Energy Resources Revolution and FERC 2222 Alec Antczak • 7 Min Read Read Now ↗
July 26, 2022 Avangrid: How to Know What to Expect When Expecting EVs Preeth Kumar • 9 Min Read Read Now ↗
June 15, 2022 CenterPoint Energy: A Multi-Stakeholder Approach to Grid Resiliency and Electrification Preeth Kumar • 7 Min Read Read Now ↗
May 19, 2022 Seattle City Light's Community- and Data-Driven Approach to Transportation Electrification Preeth Kumar • 10 Min Read Read Now ↗
May 3, 2022 New Hampshire Electric Cooperative Demonstrates Power of Advanced Analytics-Based Rate Design Maria Kretzing • 4 Min Read Read Now ↗
April 6, 2022 How AMI Data and Analytics Elevate DSM Program Marketing Jason Ferster • 8 Min Read Read Now ↗
March 9, 2022 EVs Offer New On-Ramp to Meaningful Customer Engagement Maria Kretzing • 7 Min Read Read Now ↗
February 8, 2022 As Electric Pickup Trucks Hit the Road, Grid Impacts are Not Far Behind Paul Hawkins • 7 Min Read Read Now ↗
January 26, 2022 Energy Providers Take the Wheel: Driving the Electric Vehicle Buyer's Journey Maria Kretzing • 11 Min Read Read Now ↗
