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Guidehouse Insights Customer Engagement and Experience Leaderboard
Bidgely's Platform

Bidgely Named Leader in Customer Engagement and Experience Analytics by Guidehouse Insights

Guidehouse Insights has ranked Bidgely as a Leader in its 2023 evaluation of Customer Engagement and Experience Analytics providers.

By Gautam Aggarwal, 1 weekSeptember 6, 2023 ago
Electric Vehicles

Better Grid Management Through AI-Powered EV Managed Charging Program Targeting & Engagement

Data-driven and highly targeted EV managed charging programs more successfully engage EV drivers as grid resiliency partners.

By Maria Kretzing, 2 weeksSeptember 1, 2023 ago
Analytics Workbench

The Power of Smarter Data In Utilities

Utility decision-makers require meaningful datasets designed to quickly surface relevant and actionable insights to improve grid results, customer relations and the bottom-line.

By Maria Kretzing, 3 monthsJune 27, 2023 ago
Analytics Workbench

Enabling Demand Flexibility through Data

To meet the needs of their customers and integrate renewable energy sources into the grid, electric utilities must prioritize demand flexibility.

By Maria Kretzing, 3 monthsJune 27, 2023 ago
Demand Side Management to Achieve Zero Carbon Goals
Alerts

Global Progress Toward Zero Carbon Gets Terawatt-Boost from Demand Side Management Programs Worldwide

As energy providers around the world strive to achieve aggressive carbon reduction goals, it is often new distributed energy resource (DER) technologies like solar energy, battery storage and electric vehicles that dominate the conversation. And while renewable energy and beneficial Read more…

By Gautam Aggarwal, 6 monthsMarch 22, 2023 ago
Analytics Workbench

Data-Driven Personalization Delivers Targeted Customer Participation in Peak Events

As consumers, we constantly receive targeted ads in our inboxes, social media platforms, search results and more that offer suggestions as to what we should watch, listen to, buy or attend. Those ads are typically very relevant to us and Read more…

By Hannah Courtney, 9 monthsDecember 20, 2022 ago
Managing Peak Energy Demand
EV Time of Use TOU Rate Design
Analytics Workbench

Leveraging AMI Data for Successful Time-Based Rate Implementation, Load Shaping, and CX

AMI-Informed TOU Rate Programs in Practice: EV TOU Rates Effective load-shaping tools are becoming increasingly important as utilities continue to innovate their operations to maintain system-wide resiliency in response to evolving supply and increasing demand.  This urgent need to shift Read more…

By Pauline Marcou, 10 monthsNovember 29, 2022 ago
Bidgely

Upgrade your CX Platform Without Upending Your Organization

When it comes to selecting or upgrading a CX platform, many stand-alone point solutions claim the value of their platform comes from replacing multiple existing systems. That can be a daunting prospect for an IT organization — both in terms Read more…

By Gautam Aggarwal, 11 monthsOctober 21, 2022 ago
Choosing a Utility Industry CX Playbook
Heat Pump Adoption and Home Electrification
Bidgely

Personalize, Align and Motivate: Using Data to Drive Heat Pump Adoption and Beneficial Electrification

When it comes to decarbonization and beneficial electrification, the surging electric vehicle wave has received most of the attention.  But reducing building emissions is an equally and increasingly critical part of the solution. In fact, energy use by homes and Read more…

By Brian Cronin, 12 monthsSeptember 21, 2022 ago
Bidgely

Worldwide, AI is Providing Utilities With a Powerful New Tool in the Fight Against Electricity Thieves

Utilities around the world continue to struggle with energy theft, with an estimated $80 to $100 billion lost globally to theft each year. In India, some DISCOMs report losing as much as 25% of their total revenue to theft. In Read more…

By Gautam Aggarwal, 1 year ago
AI Energy Theft Detection
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