A MESSAGE FROM ABHAY GUPTA, CEO To Our Clients, Partners, and Friends, We realize these are trying times, as our global community deals with the tragic impact of the novel coronavirus (COVID-19). Our thoughts and prayers are with those most severely affected, and we want to lend our support in every way possible as our […]
How Utility CIOs Can Avoid Letting Valuable Energy Data Drown In The Data Lake
Originally published on Forbes.com. Access the full article here. As the volume of consumer data increases across global enterprises, advanced analytics is becoming the core of all corporate activities that empower companies to make smarter business decisions. MicroStrategy’s 2020 Global State of Enterprise Analytics Report (via Forbes) reveals 94% of enterprises globally agree that data analytics is […]
Building the Digital Energy Retailer: Lessons From IDC’s Worldwide Utilities 2020 Predictions
IDC’s “Predictions Season” The beginning of a new year marks the culmination of IDC’s traditional “predictions season”, during which analyst teams come together to predict the top 10 technology trends for the next five years. It’s one of the most exciting periods of the year for IDC’ers, as we get to work with our peers […]
European Utility Week 2019: The Energy Transition Is Happening in Customers’ Homes – Are Utilities in Control?
With Europe becoming the pioneer of energy transition, the European Utility Week (EUW) has evolved from a classic industry trade fair to a hotbed of energy innovation and thought leadership. This year’s Parisian event was no exception, with the emphasis on the transition bigger and bolder than ever before. Let’s define energy transition as the […]
The Seven Components of A World-Class Utility Customer Experience Strategy
The Customer Experience (CX) landscape is constantly evolving. A few years ago, businesses based their competitiveness on branding and pricing. CX conversations were primarily confined to the hospitality industry, where elevated service levels enabled companies to acquire and retain customers. But as Forbes points out, “customer experience is the new brand”. With the explosion of […]
Energy Efficiency: What You Have to Know before Launching Your Next Program
“The cleanest kWh is a kWh not used” has been the energy efficiency (EE) battle cry for decades. And utilities are delivering on that in myriad ways: innovating new program designs while continuing to improve EE savings nationwide. But we see a big opportunity to deepen energy savings nationwide still untapped: improved EE program targeting […]
The Three Ways Utilities Can Put Customers First: Retention, Loyalty, Experience
Over the past few years, aggressive competition has led to unprecedented customer churn. Some utilities are reporting as high as 20-25% churn YoY in markets like the UK or Australia. At the same time, customer expectations of the energy retailer industry has risen, particularly with respect to more transparency and better service. That’s meant the […]
EVs, Utilities and the Grid: Harmony or Discord?
Electric Vehicles (EVs) are here to stay. The US saw a spectacular 81% increase in EV sales in 2018, with a host of automakers bringing new EVs onto the market in 2019. What’s more, state climate and air quality mandates mean that millions of new EVs will hit the roads over the coming years. Bloomberg […]
Utility AI leading the digital transformation from awareness to adoption of energy disaggregation
Bidgely’s been leading the Utility AI and disaggregation space for eight years now, and it’s exciting to see how other vendors and energy utilities are embracing the technology. We want to extend a huge welcome to all companies attempting energy disaggregation science. There is no doubt that load disaggregation has crossed the chasm of early […]
Leveraging AMI data for utility value
Summary Disaggregation offers a huge value by lowering risk and improving cost effectiveness of DSM programs, if it can be unlocked In a world of increasing distributed energy resources and local grid constraints, grid planning can be made more precise, granular and actionable with disaggregation New revenue generation, marketing and customer support are also promising […]