Utilities are positioned to help influence customer charging behavior through the concerted application of enhanced analytics, incentives, and personalized recommendations. See how these factors come together to drive incredible results: 90%+ detection of EV users, 70%+ reduced EV peak load, 75%+ open rates, and 100% ‘Thumbs Up’ customer engagement.
Watch the on demand for Bidgely Engage+, a fresh take on our virtual event, offering monthly episodes that profile the global energy industry’s most inspirational leaders and future-ready innovations.
Our first episode, which aired on May 18 at 10am PT, dives into how Seattle City Light is advancing their electrification goals through thoughtful, data-driven initiatives, including a baseline assessment in partnership with EPRI. For more information, visit bidgely.com/engage.
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In September, a record setting heat wave in California led the state system operator (CAISO) to ask consumers to curtail EV charging in an effort to prevent grid failure. A week earlier, the governor of California announced that only EVs would be sold in the state by 2035.
We have a lot of electrification coming onto the grid, and the question on everyone's mind is whether the grid can sustain all of these additional loads?
The answer relies on how well utilities engage their customers.
In this 2-minute, ungated video Bidgely's Jordana Temlock shares how AI-based energy intelligence can give utilities the insights and tools needed to be ready for customer-centered electrification load management.
In under two minutes, Bidgely Co-Founder and CTO Vivek Garud explains how a data-science-based approach to grid management extends the value of infrastructure investments, rather than requiring new ones.
By layering meter-level energy data over the traditional grid view of substations and transformers, grid operators can discover patterns and drill down to the sources of grid pressure. These insights can then be used to develop new programs to shift load by engaging the customers contributing to the pressure.
Customer experience in large part stems from relevancy. It's the art and science of connecting the right person at the right time with the right message.
To deliver great customer experiences today, energy utilities need to understand how customers are using energy, what's happening in their house today, how their appliances are performing, etc.
In this one-minute ungated video, Bidgely Director of Business Development Jordana Temlock shares how smart meter data can be an incredibly accurate proxy for the customer’s voice, enabling utilities to deliver optimal, relevant customer experiences.
What can utilities do to support the waves of incoming EVs? For utilities in the U.S., where EV penetration varies significantly by geographic region, it is important to first understand the utility’s current position on the EV-adoption spectrum. With that, utilities can then determine the level of sophistication needed for upcoming strategies and investments. Maria Kretzing, Head of Innovation, walks through the phases of scaling transportation electrification in this short video.
Most major cities experience massive highway congestion for 3 or 4 hours in the morning and evening during rush hour. In response, cities don't go out and build a 25 lane freeway just because during those 6 or 8 hours, more lanes would help improve traffic flow. The same is true of the electric grid.
In this video, CEO of Bidgely, Abhay Gupta shares how utilities can use data to help stretch the capacity of the grid, to optimize existing infrastructure and more strategically plan future investments. Check out the 2-minute video.
Can the demands of tomorrow be met by your CX platform today? The answer depends on what your platform is built on.
In this 1-minute, ungated video, Bidgely CRO Gautam Aggarwal explains how understanding what’s happening behind the meter is the key building block of a future-ready CX platform and essential to driving initiatives across the utility: energy efficiency, demand-side management, transportation electrification, DER management, home and building programs, and much more.
