Watch the highlights from ‘Becoming a Digital Utility' aired as part of the Distributech Plus webinar series. This webinar features executive perspectives from Ameren's Tara Oglesby, VP Customer Experience, and Rob Childs, VP Products and Innovation, in a guided discussion led by Bidgely's CEO, Abhay Gupta, as they explore critical insights on how leading utilities can adopt new technology and leverage analytics to elevate the customer experience.
Want to drive heat pump adoption and electrification across your customer base?
In this 1-minute, ungated video, Bidgely Chief Revenue Officer Gautam Aggarwal shares three key factors: identify, engage and inspire.
Mass marketing falls short when trying to drive electrification through heat pump adoption, delivering generic pitches that don’t connect with broad audiences.
Instead, utilities need to identify the best customer targets and then engage them with personalized messages that resonate with their motivations, inspiring them to take action.
Electric companies often offer all customers the same load shift incentives; however, not all customers can offer the same value back to the grid. By using enhanced analytics, electric companies can design their EV programs from a cost-per-car to a cost-per-kW value model, optimizing programs and increasing ROI.
Learn more in this 1-minute video featuring Head of Innovation, Maria Kretzing.
Many utilities’ strategy for engaging EV owners is: email-blast and bribe with incentives.
Bidgely Director of Innovation, Maria Kretzing, lays out a better, data-driven, and individualized approach to finding and engaging EV owners on your grid in order to more agilely shift load from EVs.
Enjoy this replay of her brief keynote at the Energy Thought Summit (ETS22): “Get Shift Done: Revolutionizing EV Load Shift, Program Optimization, and Grid Reliability”
Digital transformation is underway in the countries of the Gulf Cooperative Council, and clearly, data is the new oil.
Saudi Arabia has rapidly deployed 10M smart meters in one and a half years. United Arab Emirates is deploying both smart electric and water meters. Abu Dhabi, Qatar, Oman and more are turning to AMI data to transform the management of their most precious resources ... energy and water.
They are moving rapidly to not only capture smart meter data, but also to put it to use in areas such as:
These outcomes are now possible thanks to AMI data, and AI-powered energy intelligence is helping these countries use their new smart meter data to make these goals a reality.
Bidgely’s UtilityAITM offers enhanced program design and targeting, driving value not just for utilities, but also other vendors and implementers within the energy ecosystem.
Hear Bidgely CEO, Abhay Gupta, share more in this short video.
Utilities invest heavily in customer engagement technology, from Customer Information Systems (CIS), Customer Relationship Management (CRM), self-service portals, messaging platforms, and more.
But while these systems are purpose-built for managing utility workflows, they often fall short in helping utilities understand customers better.
Bidgley is helping leading utilities augment their customer engagement technology investments with behind-the-meter energy intelligence that enables hyper-personalized engagement.
