Knowledge Center
FEATURED RESOURCES
DSM Reimagined: How Dominion Energy SC and OG&E Turn Data Into Action with Targeted Customer Programs
DSM leaders face a more complex job than ever. Affordability pressures, rising customer expectations, and endless customer scenarios are making ...
Exceeding Affordability Goals with AI for Income-Qualified Customers
Utilities are investing in income-qualified programs—but enrollment still lags. The issue isn’t ...
EEI Electric Perspectives: Scaling AI in the Energy Industry
Utilities are being asked to do more with less—amid rapid growth, grid complexity, and rising ...
Digitally Transforming CX: The Road to Greater Utility Impact
Utilities are under growing pressure to deliver better customer experiences while addressing persistent challenges like ...
How Data Helps Utilities Meet Customers Where They Are
Johnny Whitfield, Vice President of Customer Engagement at OG&E, explains how OG&E is using disaggregated smart ...
Leveraging Behind-the-Meter Intelligence to Reshape Program Planning
Ryan Jones, Manager of Innovation at OG&E, explains how behind-the-meter intelligence sharpens the decisions that ...
Analytics Workbench Improves DSM Program Performance and Grid Planning
Maddie Emerson, Manager of Product Development and Programs at OG&E, describes how Analytics Workbench turned the ...
OG&E Transforms Customer Experience With Behind-the-Meter Intelligence
Kirby Brinlee, Director of Customer Experience at OG&E, shares how behind-the-meter intelligence has changed the ...
Turn AMI Data Into Personalized Energy Intelligence
Bidgely's behind-the-meter load disaggregation transforms AMI interval data into detailed appliance-level intelligence ...
Drive Energy Efficiency With Personalized Home Energy Reports
Bidgely's Home Energy Report solution helps utilities drive residential energy efficiency through personalized ...
Transform Customer Energy Experiences With AI
Bidgely's customer experience solution helps utilities create personalized energy journeys using appliance-level ...
Personalize Every Customer Energy Experience
Bidgely's Customer Experience solution brings personalized energy intelligence across digital customer experiences, ...
Drive Time-of-Use Rate Adoption With Personalized Energy Intelligence
Bidgely's end-to-end Time-of-Use solution helps utilities identify customers who are most likely to benefit from a TOU ...
DSM Reimagined: How Dominion Energy SC and OG&E Turn Data Into Action with Targeted Customer Programs
DSM leaders face a more complex job than ever. Affordability pressures, rising customer expectations, and endless ...
SECC Report: What 4,021 Consumers Say About Energy Affordability
Energy affordability now affects a broad range of utility customers. In the Smart Energy Consumer Collaborative’s ...
Program Reset into AI-Driven Excellence" onerror="this.src='https://placehold.co/359x163'">
