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How FortisBC Transformed a Program Reset into AI-Driven Excellence
FortisBC saw an opportunity to enhance and expand their Home Energy Reports (HER) program—delivering better customer support and greater operational ...
Exceeding Affordability Goals with AI for Income-Qualified Customers
Utilities are investing in income-qualified programs—but enrollment still lags. The issue isn’t ...
EEI Electric Perspectives: Scaling AI in the Energy Industry
Utilities are being asked to do more with less—amid rapid growth, grid complexity, and rising ...
Empower Customers With AI-Powered Energy Assistant
Bidgely's Energy Assistant transforms the way customers interact with their utility by providing a conversational ...
Understand High Energy Bills Instantly With AI-Powered IVR
High-bill inquiries are among the most common reasons customers contact their utility provider. This demo showcases how ...
Behind the Summer Peak: Inefficient Appliances, Behavioral Load, and the Case for Precision Targeting
Learn how UtilityAI Pro™ transforms smart meter and AMI data into actionable, appliance-level intelligence that powers ...
See Every Drop. Shape Better Water Decisions.
Bidgely helps water utilities turn AMI data into behind-the-meter water intelligence that improves customer experience, ...
Program Reset into AI-Driven Excellence" onerror="this.src='https://placehold.co/359x163'">
How FortisBC Transformed a Program Reset into AI-Driven Excellence
FortisBC saw an opportunity to enhance and expand their Home Energy Reports (HER) program—delivering better customer ...
UtilityAI Pro: Trusted Utility AI in Your Own Cloud
UtilityAI Pro brings Bidgely's trusted UtilityAI engine into your preferred cloud, giving technology leaders ...
Behind-the-Meter Intelligence: Boosting Revenue, Reducing Churn and Activating Marketplaces
Europe's rapid electrification is creating a complex landscape for energy retailers and DSOs, with winter-peaking, ...
How Energy Retailers are Using Home Asset Identification to Drive Value
As EVs, heat pumps, solar PV, and home batteries reshape household demand across Europe, retailers that can identify ...
Home Asset Intelligence is Becoming a Core Retail Capability
As EV chargers, heat pumps, solar PV, and home batteries scale across Europe, what sits behind each connection is ...
A Southeast U.S. IOU Modernizes CX and DSM Programs With Bidgely
A Southeast U.S. IOU modernized its CX and DSM programs with Bidgely in phases: digital CX widgets first to validate ...
Analytics Workbench in Action: Customer Results
Utilities are under pressure to deliver measurable outcomes across affordability, electrification, load flexibility, ...
How Data and AI Are Transforming Customer Engagement
PSEG Long Island's Lou DeBrino and Bidgely's Ted Nielsen join EEI's Electric Perspectives to explore how utilities are ...
